Help centre · Phuket travel FAQ

Phuket, Answered

Over fifty honest answers from a team that has lived and worked on the island since 2015 — visas, transport, money, safety, where to stay and what to do when it rains. Type a word to find yours.

Updated for the September 2026 visa-exemption changes and the Digital Arrival Card.
Before you go

Passports, visas, the digital arrival card and the things that catch people out at the airport.

Do I need a visa for Thailand?

It depends on your passport, and the rules changed on 15 September 2026. Visitors from around 60 countries — including Australia, the UK, USA, Canada, Germany, France and Japan — can enter visa-free for up to 30 days for tourism. Seychelles and Mauritius get 15 days, and visa-on-arrival now applies only to a handful of nationalities. Everyone else needs a tourist visa in advance through the official Thai eVisa portal.

Planning longer than 30 days? Apply for a 60-day tourist visa before you fly rather than relying on an extension. Rules move, so confirm with the Royal Thai Embassy for your country before booking flights.

What is the Thailand Digital Arrival Card (TDAC)?

Every foreign visitor must complete the free Thailand Digital Arrival Card online before arrival — it replaced the paper TM6 form. Submit it within the three days before you land on the official immigration site (search "TDAC" and use only the government page; third-party sites charge for the same thing). You'll receive a confirmation to show at immigration. Do it for every member of your party, including children.

How much validity does my passport need?

At least six months beyond your arrival date, with a blank page for the stamp. Airlines enforce this at check-in, so a passport that expires in five months means you don't board. Photograph the photo page and keep a copy separate from the original.

Do I need an onward or return ticket?

Yes — immigration can ask for proof that you'll leave before your permitted stay ends, and airlines often check it before letting you board. A return flight, or a flight, bus or ferry ticket to another country, both work. Keep it on your phone and in email.

Do I need travel insurance?

Strongly recommended. Phuket has excellent private hospitals, but they bill at private rates and will ask for a card or insurer before treatment. Make sure your policy covers scooter riding if you plan to rent one (many policies exclude it without a motorcycle licence), and water activities like snorkelling and diving.

Which vaccinations do I need?

There are no mandatory vaccinations for entry from most countries. Doctors usually recommend being up to date on routine vaccines and considering hepatitis A, typhoid and — for longer or rural trips — hepatitis B and rabies. Malaria tablets are not recommended for Phuket. See a travel clinic four to six weeks before you fly for advice specific to you.

Can I bring a vape?

No. E-cigarettes and vaping liquids are illegal to import, sell or use in Thailand, and tourists are fined or worse for having them. Leave them at home. Cigarettes are legal but heavily taxed; smoking is banned on many beaches, including the main ones in Phuket.

Getting around Phuket

Taxis, apps, tuk-tuks, scooters and how to get from the airport without overpaying.

Is it easy to get around Phuket?

Yes, but it's not a public-transport island. Distances are bigger than people expect — 48 km top to bottom — and the hills between beaches mean most journeys are by road. Your options are ride-hailing apps (Grab and Bolt), metered and negotiated taxis, tuk-tuks, motorbike taxis, songthaews (shared blue buses on fixed routes), rental scooters and cars, and private drivers. Most visitors end up mixing a few of these.

What is the cheapest way from Phuket Airport?

The airport bus (Smart Bus along the west-coast beaches, or the Phuket Town route) is the cheapest, followed by shared minibuses — both involve waiting and multiple stops. Grab and Bolt are the easiest middle option with upfront pricing. A pre-booked private transfer costs a little more but you're met at arrivals with a name board, no queue and no negotiation — worth it after a long flight or with luggage and children.

Are taxis expensive in Phuket?

Compared with Bangkok, yes. Island taxis rarely use the meter for tourists and quote flat fares, so agree the price before you get in. As a guide, a hotel-to-beach hop in the same area runs a few hundred baht, and cross-island trips considerably more. Grab and Bolt show the price up front, which removes the haggling entirely.

How much is a tuk-tuk?

Phuket tuk-tuks are really small red trucks, and they charge like taxis: expect roughly 200–300 baht for a short hop within an area like Patong, and more for anything longer. Prices are quoted, not metered, so agree the fare first and share with others if you can.

Are tuk-tuks cheaper than taxis?

For a short trip in the same town, sometimes. For anything longer, usually not — a taxi or a Grab is often the same price or cheaper and air-conditioned. Treat tuk-tuks as an experience rather than a saving.

Should I rent a scooter?

Only if you already ride confidently at home. Phuket's roads are steep, busy and unforgiving, and scooter accidents are the number-one reason tourists end up in hospital here. If you do rent: you legally need a motorcycle licence plus an International Driving Permit, you must wear a helmet, and your travel insurance will likely be void without the licence. Rent from a proper shop, photograph the bike before you leave, and never hand over your passport as a deposit.

Is Phuket walkable?

In pockets. Patong's beach road, Kata, Karon and Phuket Old Town are pleasant on foot; between areas it's hilly, hot and short on footpaths. Cross roads carefully — drivers generally do not stop at pedestrian crossings.

How long does it take to drive across the island?

Airport to Patong is about 45 minutes to an hour; airport to Kata or Rawai closer to an hour and a quarter. Traffic in Patong and around Phuket Town can double that at peak times, so leave a buffer for boat departures and flights.

How do I get to the islands?

Four ways. Speedboat tours are the fastest for Phi Phi, Phang Nga Bay and Coral Island. Longtail boats are the traditional choice for shorter hops and quiet bays. Public ferries run from Rassada Pier to Phi Phi, Koh Yao and Krabi. And for your own itinerary, a private charter — longtail, speedboat, catamaran or yacht — goes where you want, when you want.

What about hiring a private driver?

For families, groups or anyone who wants to see the island without the logistics, a private driver on call is the most comfortable option: licensed, English-speaking drivers in premium vehicles, by the transfer, the day or the whole stay.

Money, costs & connectivity

Currency, cards, ATMs, SIM cards and what things actually cost.

Which currency is used?

The Thai baht (THB). Notes come in 20, 50, 100, 500 and 1,000; coins in 1, 2, 5 and 10. Carry small notes — markets, taxis and street vendors often can't change a 1,000. Cards are accepted in hotels, malls and most restaurants, but cash still rules for markets, small eateries and boats.

What do ATMs charge?

Thai ATMs add a fee of around 220 baht per withdrawal on foreign cards, on top of whatever your own bank charges. Withdraw larger amounts less often, always choose to be charged in baht (decline the machine's "conversion"), and tell your bank you're travelling.

Should I exchange money before I arrive?

Bring enough for the first day, then use ATMs or exchange booths in town. Airport exchange rates are the worst on the island; booths in Patong and Phuket Town are competitive and clearly display rates. Bring clean, undamaged notes if exchanging cash — torn or marked bills are refused.

Do I need to tip?

Tipping isn't expected but is appreciated. Round up taxis and leave 20–50 baht for a good massage; in restaurants 10% is generous if no service charge is included (check the bill — many add 10% already). Tour guides and drivers appreciate 100–300 baht for a good day. Nobody tips street-food vendors.

Should I haggle?

At markets and street stalls, yes — politely and with a smile. Open below the asking price, meet somewhere in the middle, and be willing to walk away. Don't haggle in shops with price tags, restaurants, or over tour prices with a licensed operator; those are fixed.

How much is a beer, a meal or a massage?

As a rough guide: a local beer (Singha, Chang, Leo) is 60–100 baht in a convenience store and 100–180 in a bar; a street-food or local-restaurant meal 60–150 baht; a mid-range restaurant main 250–500; a one-hour Thai massage 300–500 baht at a good shop, more at resort spas. Patong beach clubs and hotel bars sit well above all of these.

What can 100 baht buy?

A plate of pad thai or a grilled chicken skewer and sticky rice, a fresh coconut, a fruit shake, two bottles of water, a songthaew ride between beaches, or a small souvenir at the night market.

Where do I get a SIM card or eSIM?

At the airport arrivals hall or any 7-Eleven. The two networks are AIS and True (which absorbed dtac); both sell tourist packages with generous data for 8, 15 or 30 days for a few hundred baht. If your phone supports eSIM, you can buy one online before you fly and land connected. Bring your passport — SIMs must be registered.

What plugs and voltage does Thailand use?

220 V, 50 Hz. Sockets take the two flat pins of US-style plugs and the two round pins of European plugs; three-pin UK and Australian plugs need an adapter. Most hotels have universal sockets, but pack one adapter anyway.

Culture & etiquette

How to be a welcome guest — and the few things that cause real offence.

What are the main dos and don'ts?

Do remove shoes before entering temples and homes, dress modestly at religious sites (shoulders and knees covered), bargain politely, stay hydrated, and say hello with a smile — a little Thai goes a long way. Don't disrespect the monarchy in any form (it's a criminal offence), touch anyone's head, point your feet at people or Buddha images, climb on statues or monuments, engage in drugs or wildlife products, or lose your temper in public. Calm and courteous gets you everywhere in Thailand.

What should I wear?

Light, breathable clothing. Swimwear is for the beach and pool only — cover up in town, and especially at temples, where you'll need shoulders and knees covered (a sarong in your bag solves this). All-black outfits are associated with mourning here and are also miserable in the heat; lighter colours are more comfortable and more appropriate.

Is public affection okay?

Holding hands is fine; anything more is frowned upon, particularly away from the tourist strips and at cultural sites. Thailand is relaxed, but it's also a conservative country underneath.

Are there rules about alcohol?

The drinking age is 20. Shops are restricted from selling alcohol outside set hours (traditionally 11:00–14:00 and 17:00–24:00), and sales are suspended on major Buddhist holidays and election days — bars and hotels are affected less, but expect some venues to close. Drinking on the street and public drunkenness are poorly received.

What's the situation with cannabis?

The rules tightened in 2025: cannabis is regulated for medical use, and recreational sale and public use are restricted. Don't assume anything sold openly is legal, never use it in public, and never carry it across a border — several countries prosecute their own citizens for cannabis use in Thailand.

Should I visit an elephant camp?

Choose an ethical sanctuary where there's no riding, no shows and no hooks — you'll feed, walk with and bathe elephants at their pace. We only work with sanctuaries that meet that standard.

What festivals should I know about?

Songkran (Thai New Year, 13–15 April) is a nationwide water fight — joyful, wet and busy, so book ahead. Loy Krathong (November full moon) floats candle-lit baskets on the water. Phuket's Vegetarian Festival (nine days in September or October) fills Phuket Town with processions and firecrackers. Chinese New Year is big in the Old Town too.

Health & safety

Water, ice, food, mosquitoes, the sea and what to do if something goes wrong.

Can I drink the tap water?

No — use bottled or filtered water for drinking and brushing teeth. It's cheap and everywhere, and most hotels provide it daily. Many hotels and cafés now have refill stations, so bring a reusable bottle.

Is the ice safe?

Yes. The cylindrical ice with a hole through it is factory-made from purified water and is what every hotel, restaurant and drink stall uses. Crushed or shaved ice is generally for keeping things cold in cool boxes, not for drinks. If you're unsure, order without.

Is street food safe?

Generally, yes — and it's some of the best food you'll eat. Pick busy stalls with a queue of locals (high turnover means fresh food), eat things cooked hot in front of you, and be more cautious with raw salads and seafood at quiet places. Ironically, the sleepy restaurant with no customers is the riskier choice.

Are mosquitoes a problem?

They're around all year and worst in the rainy season. Dengue exists in Phuket, so use repellent with DEET or picaridin (any 7-Eleven sells it), especially at dawn and dusk, and cover up in the evenings. Malaria tablets are not recommended for Phuket.

Is it safe to swim?

Usually — but respect the flags. From May to October the west-coast beaches (Karon, Kata, Surin, Nai Harn) get strong rip currents, and a red flag means do not swim. Drownings happen every monsoon season, almost always in red-flag conditions. Swim near lifeguard stations, and ask your hotel about jellyfish if there's been a recent warning.

Are snakes a worry?

Rarely for tourists. Snakes live in the hills, rubber plantations and undergrowth, not on beaches or in resorts. If you hike, wear closed shoes and stay on paths; if you see one, give it space. Phuket's hospitals carry antivenom.

Is Phuket safe at night?

Yes, with normal city sense. Patong's nightlife areas are busy and well-lit; petty theft and bar scams are the main risks, not violence. Keep valuables minimal, watch your drink, agree taxi fares first, and use Grab late at night rather than walking dark side streets alone.

What about sunscreen?

The sun is fierce year-round, including on cloudy days. Bring SPF 50 and reapply after swimming. Note that Thailand's national marine parks — including the Similan Islands and parts of Phi Phi — ban sunscreens containing oxybenzone and certain other chemicals, so pack a reef-safe one for island trips.

What if I need a doctor?

Phuket has several excellent international-standard private hospitals with English-speaking staff and 24-hour emergency rooms, plus clinics in every beach town for minor issues. Carry your insurance details. Emergency numbers: 1669 ambulance, 1155 Tourist Police (English-speaking), 191 police. If you're travelling with us, our team is a phone call away 24/7.

Planning your trip

When to come, how long to stay, where to base yourself and what to pack.

What is the best month to visit Phuket?

December to March is the classic season: dry, calm seas and every boat trip running. November and April are excellent shoulder months with fewer people. May to October is the monsoon — greener, quieter and cheaper, with rain usually arriving as an afternoon storm rather than a washed-out day, though some island trips are cancelled on rough-sea days. Our region-by-region weather guide has the charts.

How many days is enough?

Three to five days covers the highlights — a beach or two, an island trip, Old Town and a sunset. A week lets you add Phang Nga Bay, a cooking class, a spa day and time to do nothing, which is rather the point. Two weeks and you can combine Phuket with Krabi or Khao Lak.

Where is the best area to stay?

It depends what you want. Patong for nightlife, shopping and convenience; Kata and Karon for a relaxed, family-friendly beach base; Kamala for quiet with resorts; Bang Tao, Surin and Layan for upscale resorts, villas and beach clubs; Nai Harn and Rawai for a local, laid-back south; Phuket Old Town for Sino-Portuguese streets, cafés and culture. First-timers usually do best in Kata, Karon or Patong.

Should I book tours in advance?

For peak dates (Christmas to mid-January, Chinese New Year, Songkran, Easter) and for capacity-limited trips like the Similans, private charters and dinner shows — yes, book before you arrive. For everything else, a few days' notice is fine. Booking through a licensed operator means the boat, insurance and pick-up are all confirmed, which last-minute beach-desk bookings can't always promise.

What should I pack?

Light, quick-dry clothing; a light layer for aggressive air-con; a sarong; reef-safe SPF 50; repellent; a hat and sunglasses; a dry bag for boat days; comfortable sandals and one pair of closed shoes; any prescription medication in its original packaging; and a plug adapter. Everything else — toiletries, swimwear, umbrellas — is cheap to buy here.

How do I cope with the humidity?

Slow down, drink more water than feels necessary, and plan active things for the morning and late afternoon. Moisture-wicking fabrics, a small fan and a cold shower at midday make a real difference, and a 7-Eleven is never far away for a cold drink.

What's worth buying in Phuket?

Thai silk, handmade ceramics and wooden crafts, cashew nuts and dried fruit, Thai spices and curry pastes, natural spa products and massage oils, beachwear, and — from the Old Town — local artwork and coffee. The weekend night market in Phuket Town and Chillva Market are the best browsing. For luxury brands, Central Phuket and Jungceylon.

Tours & islands

What there is to do, where to go island hopping and what to do when it rains.

What types of tours are there?

Island-hopping by speedboat and longtail, catamaran and yacht charters, sunset cruises, snorkelling and diving, city and temple tours including the Big Buddha, adventure days — zip-lines, ATVs, white-water rafting in Phang Nga — ethical elephant sanctuaries, Thai cooking classes, and dinner shows. Everything on this site is bookable online.

Where should I go island hopping?

Phi Phi for the postcard cliffs and Maya Bay; Phang Nga Bay and James Bond Island for limestone karsts, sea caves and canoeing; the Similan Islands (open roughly mid-October to mid-May) for the best snorkelling and diving in Thailand; Coral Island for an easy half-day close to Phuket; and the Racha Islands for clear water and white sand without the crowds.

Do I pay national park fees on island tours?

Often, yes. Thailand's marine national parks (Similans, Phi Phi's Hat Noppharat Thara–Mu Ko Phi Phi, Phang Nga Bay) charge foreign visitors an entry fee that many tours list as excluded and collect in cash on the day. Check the tour page's inclusions — we spell it out — and carry some cash for it.

What can I do when it rains?

Plenty. A Thai cooking class, a spa afternoon, the museums and shophouse cafés of Phuket Old Town, the aquarium and the big malls, Wat Chalong and the Big Buddha between showers, white-water rafting (better in the wet, in fact), and evening cabaret or dinner shows. Rain here usually comes in bursts, so most days still have dry hours.

Can I book everything through Phuket Dream Company?

Yes — tours, transfers, private boats, dinner shows, drivers, and custom multi-day packages, all with one point of contact and one confirmation. See how to book for the step-by-step, or just message us with your dates.

A note on prices and rules

Prices on this page are a guide from our own experience on the island and will drift with the season and the exchange rate. Entry rules — visas, the arrival card, alcohol and cannabis laws — change with little notice; we update this page when they do, but always confirm with official sources before you travel.

Still stuck?

Ask a human who lives here

If your question isn't answered above, send it to us. Our Phuket team replies in English and Thai, usually within a few hours.

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